Position Summary

We're looking for an experienced, customer-facing Senior Solutions Consultant to serve as a trusted product expert and strategic partner to our Sales organization.

In this role, you'll work alongside our Account Executives to deliver compelling product demonstrations, simplify complex solutions, and help dealership leaders understand how Covideo can transform their customer engagement strategies.

You'll play a particularly important role in high-value opportunities involving large dealer groups, senior executives, and more sophisticated AI and automation workflows.

Beyond supporting active sales opportunities, you'll partner closely with Product Marketing and Product teams as we introduce new capabilities, participate in beta programs, and translate product innovation into compelling customer-facing stories.

The ideal candidate combines strong SaaS product expertise, exceptional presentation skills, executive presence, and a passion for helping sales teams win.

Essential Duties & Responsibilities

Primary Responsibilities

Lead High-Impact Product Demonstrations

• Partner with Account Executives to deliver engaging, outcome-focused demonstrations of Covideo's conversational AI, video automation, and customer engagement solutions.
• Serve as the lead product expert for complex sales opportunities, strategic accounts, and enterprise dealer group presentations.
• Tailor demonstrations to different audiences, from dealership sales managers to corporate executives and technology leaders.
• Translate sophisticated functionality into clear business value, connecting product capabilities to lead conversion, sales productivity, and customer experience.
• Confidently navigate technical questions, objections, and competitive comparisons during the sales process.

Partner on Product Innovation & Go-to-Market Strategy

• Collaborate closely with Product Marketing and Product Management as new capabilities move through beta testing and commercial launch.
• Participate in early product evaluations, provide feedback from customer and prospect conversations, and help identify opportunities to strengthen product positioning.
• Develop compelling demonstration narratives, use cases, and value propositions for new AI and automation capabilities.
• Help ensure the Sales organization is prepared to confidently introduce and position new solutions.
• Serve as a key connection between customer-facing teams and Product, sharing insights that inform future innovation.

Elevate Sales Team Effectiveness

• Act as a trusted technical and product resource for a high-performing, high-velocity SaaS sales team.
• Support Account Executives throughout the sales cycle, balancing day-to-day demo needs with high-priority strategic opportunities.
• Develop scalable demo assets, best practices, and product knowledge resources that enable AEs to confidently demonstrate core functionality independently.
• Partner with Sales leadership to identify opportunities to improve demo effectiveness, accelerate deal progression, and increase win rates.
• Stay current on competitive solutions, automotive retail trends, and emerging AI technologies.

Required Qualifications

Education

• Bachelor's degree or equivalent experience.

Experience

• 5–8+ years of experience in SaaS presales, solutions engineering, solutions consulting, or a comparable customer-facing technical sales role.
• Demonstrated success delivering compelling product demonstrations and supporting complex B2B sales opportunities.
• Strong understanding of SaaS platforms, AI-powered solutions, workflow automation, and CRM integrations.
• Exceptional communication and presentation skills, with the ability to make sophisticated technology accessible and relevant to both technical and nontechnical audiences.
• Executive presence and confidence engaging with senior business leaders and enterprise decision-makers.
• Experience collaborating cross-functionally with Sales, Product Marketing, and Product Management.
• Ability to thrive in a fast-paced, high-velocity sales environment while managing multiple priorities.
• Strong business acumen and a consultative approach to connecting technology with measurable customer outcomes.

Preferred Qualifications

• Experience with conversational AI, sales engagement platforms, marketing automation, or customer communication technologies.
• Familiarity with automotive retail, dealership operations, or automotive CRM platforms such as VinSolutions, CDK, or DealerSocket.
• Experience participating in beta programs or supporting go-to-market launches for new SaaS products.
• Experience presenting to enterprise accounts, multi-location organizations, or executive buying committees.
• A track record of creating repeatable demo strategies and helping sales teams improve technical product proficiency.

Key Performance Expectations

Performance may be measured through metrics including:

• Become Covideo's go-to presales expert for conversational AI, automated engagement, and emerging product capabilities.
• Elevated the quality and effectiveness of product demonstrations across our Sales organization.
• Helped advance strategic opportunities through compelling, business-focused presentations.
• Established a strong partnership with Product Marketing to support beta programs, product launches, and sales enablement.
• Built scalable resources and demo experiences that make our entire sales team more effective.
• Contributed to improved sales execution and overall team bookings performance.

Why Covideo?

You'll join a growing SaaS company at an exciting point in its evolution, as we expand beyond traditional video messaging into AI-powered customer engagement and automation.

This is an opportunity to have a meaningful impact on how innovative technology is introduced to the market, work directly with senior sales and product leaders, and help shape how thousands of automotive dealerships engage with their customers.

Physical Requirements

• Computer-based work.
• Ability to communicate verbally and in writing.
• Travel as required.

Work Environment

• Hybrid
• Standard business hours.

Disclaimer

This job description describes the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may change as business needs evolve.