Learning and Development Manager
Karbon
About Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.
We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.
We are looking for a builder, someone who thrives on creating structure and clarity from the ground up. The L&D Manager will design and deliver scalable learning systems that accelerate onboarding, deepen leadership capability, and strengthen the culture that drives Karbon’s success.
While this is a builder role, you should also be very comfortable and energized by facilitation and training delivery. However, at its core, this role is about designing the frameworks, programs, and rhythms that make learning a business driver, improving productivity, retention, and leadership readiness across a global, hybrid organization.
About the Role
- Design and deliver scalable learning systems
- Build a unified “Learning at Karbon” framework that connects onboarding, leadership development, and ongoing capability building.
- Design programs that accelerate time to productivity for new hires and improve manager effectiveness at all levels.
- Develop the Karbon Manager Core program focused on coaching, feedback, and accountability.
- Refresh and evolve the Emerging Leaders Program into a globally scalable, blended model with AI-enabled learning experiences.
- Operationalize learning across the employee journey
- Own and enhance Karbon’s Onboarding Academy, ensuring every new hire has a consistent, role-specific 30-60-90 ramp.
- Partner with HRBPs and functional leaders to identify learning needs linked to business outcomes.
- Embed learning tools and resources in the flow of work, self-serve, searchable, and accessible globally.
- Measure impact and enable scale
- Define clear success metrics for all programs tied to productivity, internal mobility, and retention.
- Partner with our Ops and Finance functions to track and report on learning ROI and capability development.
- Leverage AI and data to personalize learning and automate delivery where possible.
- Champion culture and leadership at scale
- Curate learning experiences that reinforce Karbon’s values and ways of working.
- Equip leaders with resources and rituals that help them drive connection, accountability, and performance within their teams.
- Build recognition for internal facilitators and learning champions across the company.
What Success Looks Like
- Within three months, learning programs are unified under a single “Learning at Karbon” identity.
- Managers are using consistent frameworks for feedback, coaching, and development.
- Onboarding ramps are shortened with measurable improvements in early productivity.
- The Emerging Leaders Program is scaled globally with high engagement and visible progression.
- L&D outcomes are linked to retention, internal mobility, and performance data.
About You
- 6+ years of experience in L&D, talent development, or organizational development.
- Must have experience within a fast-growing SaaS or tech environment.
- Proven experience building and scaling learning programs such as leadership, onboarding, or capability frameworks.
- Strong instructional design and program management capability.
- Skilled in using modern L&D technology including LMS or LXP platforms, AI learning tools, and analytics.
- Confident partnering with executives and translating strategy into practical, measurable solutions.
- Comfortable working across time zones and cultures, designing globally relevant experiences.
- A pragmatic, commercial mindset that measures success through business outcomes, not completion rates.
Why work at Karbon
- Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
- Excellent benefits package including:
- Paid Flexible Time Off with an encouraged 3 weeks use per year
- Company paid medical for you and eligible spouse/partner and dependents
- Company paid dental and vision and eligible spouse/partner and dependents
- Fully company funded short and long term disability
- Fully company paid life insurance
- 401(k) with company matching
- Flexible Spending Account
- Up to 8 weeks paid parental leave
- Work-from-home stipend
- Work with (and learn from) an experienced, high-performing team
- A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
- Be part of a fast-growing company that firmly believes in promoting high performers from within
As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.
The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.
It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!
Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!
We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.
Generally, if you are a good person, we want to talk to you. 😛
If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.
At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!