Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional service and innovation, earning recognition as one of America’s fastest-growing private companies. Driven by a forward-thinking team, we’re shaping the future of resident engagement. Our continued growth and commitment to innovation make this an exciting time to be part of our team!

LOCATION: Remote

POSITION OVERVIEW:

We’re looking for a Senior Analytics Engineer (with strong product analytics experience) to be our first dedicated analytics hire. You’ll own our analytics stack end-to-end, from Looker explores and data modeling to instrumentation in GA4/FullStory and deep-dive investigations into funnel and product issues.

This role is both strategic and hands-on: you’ll ensure our data is accurate, trustworthy, and accessible while enabling teams (CS, Sales, Marketing, Product) to self-serve and act quickly on insights

RESPONSIBILITIES:

• Business Intelligence Ownership
• • Refactor and maintain LookML explores and dashboards, adding version control, tests, and clear governance for Looker or other BI solution.
  • Create reliable, intuitive dashboards for Product, CS, Sales, Marketing, and clients.
• Data Modeling & Governance
• • Define KPI and metric contracts; publish and maintain a metric catalog.
  • Partner with Engineering to enforce data quality, lineage, and reliability.
  • Leverage Databricks for scalable transformations and advanced analysis.
• Instrumentation & Product Analytics
• • Partner with Product to understand needs and make product KPIs and analytics readily available.
  • Design and QA GA4 and FullStory event schemas for web and mobile.
  • Ensure coverage across key user funnels (landing → conversation → application → move-in → reward).
• Investigations & Problem-Solving
• • Lead cross-tool investigations to explain conversion drops, data mismatches, or UX friction.
  • Build repeatable runbooks for platform problem analysis.
• Enablement
• • Set up lightweight request intake and SLAs for analytics, including product analytics, work.
  • Train internal teams to self-serve in Looker or other BI solution; reduce reliance on ad-hoc requests.

QUALIFICATIONS:

• Experience: 5–8+ years in analytics engineering, product analytics, or BI roles.
• Technical Expertise:
• • SQL (advanced; comfortable with T-SQL / SQL Server).
  • Deep Looker/LookML experience (explore design, PDTs, testing, governance).
  • Databricks (data modeling, pipeline orchestration, or Spark SQL).
  • GA4 event schema design and debugging.
  • Familiarity with FullStory (segments, events, funnels).
  • Familiarity with MongoDB.
• Mindset:
• • Product-oriented thinker: you don’t just report numbers, you uncover insights.
  • Builder mentality: create sustainable, tested data systems rather than one-off dashboards.
  • Communicator: clear writing and storytelling to influence non-technical teams.
• Nice-to-Haves:
• • dbt or similar modeling frameworks.
  • Python for light ETL or anomaly detection.
  • Databricks experience (Spark SQL, Delta Lake, or MLflow).
  • Experimentation platforms or statistical analysis.
  • Proptech / Real Estate Technology industry experience.

OPINIION’S CULTURE:

At Opiniion, we take our work seriously, but we don’t take ourselves too seriously! Our culture has been affectionately coined "Funfessional"—a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares—about our clients, their residents, and each other.

BENEFITS SNAPSHOT:

• Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents.
• 401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%.
• Pre-tax Health Spending Accounts (HSA).
• Paid Parental Leave for all new parents (including adoption or foster care).
• Unlimited Time Off policies.
• 10 Paid Holidays annually.
• Monthly Gym Reimbursement benefit.

*Note that the above benefits are available only to full-time employees of Opiniion*

Opiniion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.