Engineering Manager
Practice Better
Ready to make a real impact on global health and wellness care?
Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.
In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.
We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.
Position Summary
We are looking for an Engineering Manager to join our growing team.
In this role, you will lead our Core and Growth teams; two foundational pillars of Practice Better’s product organization. In this role, you’ll guide the teams responsible for everything from booking, telehealth, and payments to onboarding, conversion, and early customer success. You’ll play a critical role in shaping how we deliver reliable, high-impact experiences for our customers while building the systems and structure that support our next stage of scale..
The ideal candidate is is a hands-on leader that blends strategy, execution, and mentorship. You’ll partner closely with Product and Design to align on priorities, drive operational excellence, and ensure the right balance between innovation and stability. You’ll also help evolve our development processes and foster a culture of ownership, curiosity, and continuous improvement across both teams. You are energized by leading talented engineers through growth, navigating complex systems and integrations, and finding scalable solutions that deliver real customer value - this role is for you.
Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.
What You’ll Be Doing
- Build, mentor, and empower two high-performing teams (Core + Growth) responsible for product fundamentals and conversion-critical experiences & hire top talent while maintaining high technical and cultural standards.
- Partner with Product and Design on roadmap definition, ensuring alignment between impact, effort, and strategic outcomes as well as own prioritization across two teams, balancing short-term delivery, technical debt reduction, and platform scalability.
- Act as a key bridge between Engineering, Product, Design, and Customer Success &
- Collaborate with Product, Design and Customer Experience teams as well as Platform and AI teams to support shared architecture and drive product innovation translating complex technical updates into clear, actionable communication for business stakeholders.
- Maintain oversight of 20+ third-party integrations, ensuring reliability, uptime, and proactive vendor coordination whilst making informed build-vs-buy decisions with consideration for cost, maintenance, and long-term scalability.
- Identify and remove systemic blockers to engineering productivity, driving continuous improvement, defining and tracking operational metrics as well as team health indicators
What You Bring
- 8+ years of relevant experience in Engineering Management & Leadership with 3+ years managing multiple engineering teams
- Proven ability to guide management and maintenance operating in a complex third-party integrations (e.g. Stripe, Zoom, Fullscript) and vendor ecosystems
- Strong communication and collaboration skills, with a bias for clarity and action
- Strong technical grounding in web application architecture (React, Node.js, or similar), APIs, and integrations
- Analytical, curious, and adaptable - you seek solutions, not perfection
- Comfortable operating in a fast-moving, growth-stage environment
Bonus Points
- Awareness and experience working with current AI trends with enthusiasm for applying AI to improve development efficiency or customer experience
Compensation & Pay Transparency
At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.
Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.
Anticipated Base Salary Range (Canada): $150,000 – $170,000 CAD
We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.
The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.
What We Offer
Comprehensive Benefits
We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.
Remote-First, Connected Culture
Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.
Wellness and Growth
- Unlimited vacation, built on trust, clear expectations, and real support for taking time off
- Company RRSP program with employer-matched contributions
- Comprehensive health and dental benefits from day 1
- $750 annual Health & Wellness Allowance
- $1,000 annual Learning & Development Allowance to support your growth
- $500 annual Home Office Allowance to set up a productive remote workspace
- Sprout Family: personalized support for family-building and fertility journeys
- Inkblot: confidential, digital mental health support from licensed professionals
- Company-wide holiday closure in December
- Regular virtual company-wide events, lunches, and team socials to stay connected
Thriving at Practice Better
At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.
We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.
Our Commitment to Diversity, Equity & Belonging
We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.
If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.
We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request.
Ready to Apply?
If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.
Apply Now → https://practicebetter.io/careers
Official Recruitment Notice & AI at Practice Better
All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.
Practice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at careers@practicebetter.io to verify its legitimacy.
AI in Recruitment at Practice Better
We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.
What AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.
We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.